Reference

Your Privacy Policy in Clear Terms

Your account, wallet records and device signals are handled through one privacy process before you enter the lobby.

Account dataDANA recordsOVO recordsGoPay logsQRIS checks
bola777 Your Privacy Policy in Clear Terms
CONTACT ROUTES

Three Ways to Ask About Privacy

Privacy questions should reach the team that can verify your account without exposing extra data. Use the same email, live chat or account message path linked to your profile, then include your username, payment rail used and the date of the issue. We answer privacy requests every day and may ask you to confirm a login code before discussing records.

Team online

Live chat

Open live chat from the account menu between 09:00 and 23:00 WIB. We can confirm which privacy form you need, but we will not display full wallet references inside the chat window.

Email request

Send privacy requests from the email tied to your account. Add your username, device type and whether the question concerns DANA, OVO, GoPay, QRIS or bank transfer records.

Account message

Use the message form after login when you need a correction to profile data. We may ask for a fresh password check before changing your phone number or email.

DATA HANDLING

Six Privacy Controls Inside bola777

Privacy is handled through account steps you can see and repeat. We separate profile details from wallet checks, keep cookie choices tied to your browser, and log security…

Account profile

We use your profile details to identify your account and reply to you.

Wallet records

DANA, OVO, GoPay, QRIS and bank transfer references are stored as transaction records.

Cookie choices

Cookies help remember login state, language choice and basic device safety.

Device checks

When a new phone, tablet or browser reaches your account, we record time, IP range and device signals.

Retention windows

We keep account and wallet records only as long as needed for service, dispute handling, security checks and legal record…

Correction requests

Ask us to correct your name, phone, email or privacy preference through chat, email or account message.

Questions You May Have Before Joining

You should know what happens to your data before you open an account. These answers cover the privacy points we are asked about most often: registration fields, payment records, cookie behaviour, account access, corrections and deletion requests. If your question involves a specific wallet event, include the date and payment rail when you contact us.

We collect the details needed to create and protect your account, such as username, email, phone number, login time, device type and account messages. Payment references are added only when you use a wallet or bank transfer.

We store transaction references, timing and status so your wallet activity can be matched to your account. We do not need your full app login, PIN or private wallet password to record a payment.

Yes. Contact us from the email linked to your account, live chat or the logged-in message form. We may ask for a login check before changing your phone number, email or name field.

Cookies remember your login state, browser preference and basic safety signals. You can clear cookies in your browser, but you may need to log in again and repeat account checks after clearing them.

Only the team members assigned to account, wallet or security tasks can handle your request. We keep access limited to the reason you contacted us and record the service path used.

You can ask us to close or reduce account data where local law permits. Some wallet and security records may need to stay for dispute handling, audit checks or legal record duties.

Use the email linked to your account and include your username, device type, request type and relevant date. If the question involves payment, name DANA, OVO, GoPay, QRIS or bank transfer.